See what our customers have to say about their scanners and our service
Customer feedback

  • Doug Conran

I've just received my Scansnap iX500 scanner. What fantastic service! Ordered after 5pm on Wednesday and received before 12pm on Thursday - less than 24 hours from order to receipt.

Many thanks for such a good service (again!).
  • Miss Henderson, Independent Mortgages & Financial Solutions

Very quick delivery. Excellent service throughout the process.
  • Frido Ruth, RS Software

A game-changing document scanner + lightning delivery = 1 happy customer.
  • Fontana Solutions Limited, Fontana Solutions Limited


I enjoyed doing business with E File.

Website was easy to use, purchase was a good buy and delivery was next day and on time and follow up was perfect. Thank you. Keep it up.
  • Mrs J Hale

Not an enquiry but praise about the service I got.. Ordered a scanner (mustek bearpaw 2400cu plus 11) on 11/02/2010 at 15.35 and it arrived at my door the next day at 9.15am.

Thanking you for your promt delivery, Mrs J Hale

Our machine broke down Monday afternoon, had a new machine Tuesday morning. Great service and the best price we found by far. Information and contact was spot on and response very fast. Great service.
  • Dave Nicholson

Firstly I must thank E File for their superb service. Do not have any doubts about dealing with this company - they are top notch. You can speak to people if you need to, they are cheerful, polite, and very helpful.
I had a huge problem with the software supplied with the first scanner that I bought, it completely messed up my computer (no fault of E File) - they were brilliant and allowed me to change machines to this one, with came with different software.
I am very pleased with the Kodak i1120 - it is a brilliant bit of kit - it just does the job efficiently, is easy to set up, and easy to use.
I am now on my way to a paperless office and scanning all my client files into the computer.
A happy customer - happy with the machine and very impressed with E File - so rare to find a firm that gives good service these days.
  • Kimberley Murphy, Aquarius Films

Service was great and delivery was quick! Iím happy with my scanner which was recommended by your team of advisors!
  • Rod Bennett,

E File provided a very good service, the unit was delivered the next day and telephone support was excellent when I encountered a problem (which turned out to be nothing to do with the scanner!).
  • Sally Peckham, Drayton Group

I have been very impressed with the professional, prompt, efficient service provided by you. You were by far the most competitive for the products I required and were very helpful and efficient in answering all of my questions prior to purchase. I wouldn't hesitate in recommending you to others.
  • P Pearson

Quick and efficient service very impressed would gladly do business again
  • Paul Larvin, Bradford And Airedal Community Equipment Service (BMDC)

With all the problems associated these days with poor service levels what a refreshing experiance i have had with your company,professional contact,fast delivery and most of all no broken promises.

  • Rod Bennett, Rod Bennett Commercial Property Consultants

Excellent service. Good pre-sales advice. Order delivered next day. Highly reccommend E File.
  • Margaret Garbett, Advent Property Services

Next day delivery and the best price around: what more could you ask? Highly recommended.
  • John Chapman, Digital Problem Solving

I'm highly delighted with the excellent service from E File. They provided very good advice and invaluable assistance. My order was delivered within 18 hours and their prices are highly competitive. I'm very pleased indeed that my extensive research on the Internet led me to E File.
  • Emma Bate, Skills Developer Limited

Ordered a Fujitsu FI-5120C in March.
Quick delivery, good price, friendly and profesional service. When looking to purchase any more scanners would definately use E File again.
  • Rachael Warne, Allsop & Francis Ltd

I'd just like to say how impressed I am with the fast processing and dispatch of my order.

I placed an order yesterday afternoon, approx 3pm, and the item was received by 10am today.

Scanner installed and running by 10.45am.

Thanks for the excellent service!
  • Robert Baldwin, Robert baldwin

Thanks very much for a very reasonable price and brilliant product and delivery. Would highly recommend this company to anyone to deal with.
Your staff are very helpfull and have really good communication skills as well. cheers
  • Oliver Sporrer, UESL

We needed a replacement CD with drivers and the scanning software, which was delivered to us the next day at no cost. This is customer service at its best! Thank you.
  • Mark Reeve, Reeve Sims

Quick and efficient service with a competitive price - what more you can you ask for
E File UK Ltd., Blair House, 13 High Street, Newport Pagnell, MK16 8AR
Company reg: 4315898   VAT no: 785 2676 82